Why can the price change after I choose a tier?

The prices shown are bands, not a usage meter. The audit assesses your expected volume and the outcome you want; if either drifts, the quarterly review moves the engagement to the appropriate band and records the change in writing. There are no surprise overages between reviews.

What is the smallest outcome-priced engagement?

The smallest starting point is the Foundation setup tier at $300–$600 plus Watch maintenance at $50–$125 per month. It covers one workflow and one signed outcome. We also agree the minimum volume band at the audit; if volume falls below it, the monthly figure is paused rather than billed without enough data to judge the result.

When are setup and recurring maintenance charged?

Setup is charged once when the engagement starts and covers wiring the agreed workflow into the tools you already use. Recurring maintenance is charged monthly after the workflow is live, at the amount in the signed scope; the quarterly review can move that amount when the outcome or its volume changes.

What does “results” mean here?

Results means the signed, measurable definition of done for the engagement — such as a booked appointment on a real calendar, a qualified lead captured in your existing CRM, or an answered after-hours inquiry. It is not a vague revenue guarantee: the outcome, volume assumption, and counting rules are agreed before installation.

Pricing

Engagements priced per outcome. Setup ranges below; the monthly maintenance is sized to the volume.

Pick a setup tier to land the workflow, then a maintenance tier to keep it honest. We refuse to bill hours, seats, or usage — every engagement is sized to a single, measurable result.

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Replies within one business day. No deck, no discovery call tax.

Outcome-priced

We price the engagement against the single result that matters.

Setup is a one-time range. Maintenance is sized to the volume — and re-priced each quarter if the outcome drifts.

Setup: $300–$1,500
Maintenance: $50–$500 / month
30-day review clause, in writing

Setup

One-time ranges, sized to the workflow.

The setup engagement wires the workflow into the stack you already pay for, signs an outcome with you, and ships with a 30-day review clause. The middle tier is where most engagements land.

ROI · AI intake

Estimate the revenue the AI intake can recover.

Punch in your monthly missed-call volume and your average customer value. We'll estimate the revenue a 22% capture uplift recovers — and the setup tier that lands it.

Missed calls / month

Calls that reach voicemail after the workday ends.

Average customer value (USD)

The average revenue from a booked job, patient, or case.

Capture-rate uplift22%

Default 22% is the band the HVAC proof block cites for after-hours bookings recovered.

Estimated monthly revenue recovered

$4,620 / month

60 missed calls × 22% capture × $350 avg value

Pick the setup tier below that lands this.

Jump to setup tiers

$300–$600 · one-time

Foundation

One workflow, one integration, one outcome.

Outcome audit + signed definition of done
Vertical playbook wired into one existing tool
Consent + AI-disclosure layer (TCPA, time-of-day)
30-day review clause written into the contract

$700–$1,100 · one-time

Standard

Two workflows, two integrations, one outcome — or one workflow into a fuller stack.

Everything in Foundation, plus:
Second integration (calendar + telephony, or CRM + dialer)
Weekly audited reports landing in your inbox
Quarterly drift budget — price moves with the outcome

$1,200–$1,500 · one-time

Scale

Multi-location, multi-workflow, multi-outcome.

Everything in Standard, plus:
Per-location playbook roll-out
Dedicated compliance review across all flows
Audited consent log retention (per-conversation, exportable)

Maintenance

Paid only when it produces a measurable result.

Monthly maintenance is sized to the volume of the agreed outcome — not to the hours we spend on it. Re-priced each quarter if the underlying numbers move.

$50–$125 / month

Watch

Monitor and report.

Weekly outcome report
Drift alerts on the wired integration
Quarterly outcome-price review

$150–$300 / month

Operate

Tune + report.

Everything in Watch, plus:
Monthly playbook tuning call
Consent-layer maintenance (TCPA + AI-disclosure re-checks)
Up to one new workflow variant per quarter

$350–$500 / month

Co-pilot

Active optimisation.

Everything in Operate, plus:
Weekly tuning call + on-demand scope requests
Priority SLA on integration incidents
Full ownership of consent log + audit trail retention

Example packages

Three verticals, three concrete packages.

A worked price for each of the verticals we already have a playbook for. The numbers move with the volume — these are the bands the audit lands inside.

01
Dental
$400 setup · $175/mo Operate
Recall reactivation + hygienist rebooking into Practice Web; insurance-aware slot suggestion.
Wired into the stack the business already pays for
02
HVAC
$850 setup · $275/mo Operate
Emergency triage into ServiceTitan; technician routing + parts-aware upsell at quote time.
Wired into the stack the business already pays for
Read the HVAC playbook
03
Medspa
$500 setup · $200/mo Operate
Lead qualifier + consultation booker that warm-hands to OpenPhone on intent threshold.
Wired into the stack the business already pays for

What’s included

What each tier unlocks.

Two feature matrices stacked above, an outcome matrix below — what each setup × maintenance combination actually produces.

Setup tiers

Feature	Foundation	Standard
Outcome audit + signed definition of done
Consent + AI-disclosure layer wired on day one
Vertical playbook into the stack you already pay for
Second integration wired (calendar + telephony, or CRM + dialer)	—
Weekly audited reports in your inbox	—
Quarterly drift budget — price moves with the outcome	—
Dedicated compliance review across every flow	—	—
Per-location playbook roll-out	—	—
Audited consent log retention (exportable)	—	—

Maintenance tiers

Feature	Watch	Operate
Weekly outcome report
Drift alerts on the wired integration
Quarterly outcome-price review
Consent-layer maintenance (TCPA + disclosure re-checks)	—
Monthly playbook tuning call	—
Up to one new workflow variant per quarter	—
On-demand scope requests	—	—
Priority SLA on integration incidents	—	—
Full ownership of consent log + audit trail	—	—

Outcome-priced

Tier combination	Calls answered	Leads captured	Appointments booked
Foundation + Watch	Yes — after-hours + overflow	Yes — into the CRM you already pay for	Yes — re-engaged from your existing pipeline
Standard + Operate	Yes — after-hours + overflow + queue triage	Yes — qualified on intent threshold	Yes — booked into your calendar, audited weekly
Scale + Co-pilot	Yes — multi-location, every line covered	Yes — qualified + routed per location	Yes — multi-location scheduling + active tuning

OUTCOME-PRICING FAQ

The questions owners ask before they sign.

A plain-language look at what moves the price, what the smallest engagement includes, and the exact outcome the contract measures.

Start the conversation

Tell us the one outcome you'd price this against.

We'll come back with a one-page quote — the outcome, the volume assumption, the wiring list, and the price. No deck, no discovery call tax before you've seen it.

Quote arrives within one business day. The audit is free.

Read before you sign:Terms SLA Refunds